Hospital Manager (2 establishments)

Vet et Nous is a multidisciplinary team composed of veterinarian both generalists and specialists operating at high rank whose mission is to take care of client’s pets as if they were our own. Our teams are split in 3 emergency and reference centres open 24/7 and several general practice hospitals in the greater Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie and Quebec region.

A Manager who, through his leadership, management level and vision, will ensure that all tasks and functions are performed efficiently and effectively. The Manager, in collaboration with the management team, is responsible for ensuring these operational controls and administrative procedures are properly implemented to ensure the financial growth and operational performance of his establishments.

This is a full-time, day position. The Manager must be available to answer employee phone calls at all times during his establishments’ opening hours. Responsibility of these two establishments: the Hôpital vétérinaire de la Montérégie (in Carignan) and Clinique vétérinaire de la Montérégie (in St-Hubert).

 

Why Choose our Team?

• Group insurance program
• Continuing education budget
• Work apparel and uniform allowance
• Employee assistance program
• Sick days and work/family balance
• Employee discounts
• Physical activity memberships
• Maintenance of seniority through the group
• Unpaid leave of absence
• Several social activities (happy hour, food truck, social committee, etc.).

 

Main Responsibilities

 

Administration and Strategic Planning

• Developing and maintaining operational policies and procedures in collaboration with the management team, and ensuring that the team follows the policies outlined in the employee handbook
• Planning equipment requirements for his facilities and submitting them to the regional director
• Ensuring that:
  • All requested reports (weekly, monthly and annually) are provided
  • Pricing is up to date and reviewed when necessary
  • Inventories are planned and carried out adequately
  • etc.
• Preparing business plans and reviewing them on a quarterly basis
• Preparing a strategic plan on an annual basis
• Creating employees’ schedules

 

Human Resources, in Collaboration with the Management Team

• Ensuring that the entire staffing process (recruitment, onboarding, follow-up and termination) is properly managed
• Developing human resources for his facilities (talent management, skill development, etc.)
• Ensuring the proper implementation and monitoring of performance management including disciplinary process (if required)
• Planning and facilitating various meetings with employees and the management team
• Ensuring that a comprehensive training program is in place, and promoting continuing education
• Keeping employee Workday profiles up to date
• Ensuring that an employee recognition program is in place
• Approving salary changes
• Managing various conflicts and ensuring the mobilization of the different groups
• Establishing best management practices

 

Responsible for Infrastructures

• Ensuring that the premises and equipment are functional and in good condition
• Optimizing resources
• Following the preventive maintenance program

 

Finances and Control

• Ensuring the profitability and growth of the company in collaboration with the shareholders
• Developing budgets and business plans, and monitor them regularly with the management team
• Implement and monitor control measures to ensure that billing, expenses, budgets and business plans are being adhered to
• Overseeing the monitoring and control of accounts receivable

 

Client Relations, Marketing and Communication

• Developing and maintaining the website, social media, etc.
• Making efforts at all levels to improve the customer experience
• In collaboration with the management team, solving client issues and ensuring good communication with clients
• Remaining constantly on the lookout for new ideas to promote the hospital & the clinic, involving the available resources
• Maintaining good relationships with our suppliers in order to maximize their support
• Attending meetings with the regional director

 

Requirements:

• Hospital management experience of 6 months minimally
• Undergraduate degree in management or administration, or other relevant education (an asset)
• Proficiency in English & French, written and spoken
• Good knowledge of Ms Office suite
• Good stress management and organization skills
• Self-reliance and ability to manage priorities efficiently
• Experience in managing teams
• Team work
• Excellent communication skills

 

Please email your resume with cover letter to : . Deadline for application submission is March 15, 2023.

 

The masculine form is used to simplify the text and refers to both women and men.

Vet et Nous is an equal opportunity employer.

 

I WISH TO APPLY FOR THE JOB OFFER:

Hospital Manager (2 establishments) Facility : Hôpital vétérinaire de la Montérégie & Clinique vétérinaire de la Montérégie Place : Carignan et St-Hubert, QC